MTN South Africa (SA) Pay off Line Deceit – ‘Everywhere You Go’ is Crap
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I’m writing this as a customer to MTN. I have nothing against anyone at MTN but was very unhappy about MTN from the 20th to 26th May 2009. I was in South Africa on holiday past Underbeg for a week. I had brought with me from Swaziland the SIM card I had bought a few weeks ago while I was in South Africa. I thought I should buy R 60 worth of airtime before I load. I did so and there I was at Drunkesburg ‘Castleburn’ resort trying to load the airtime. Nothing doing, MTN is not available only emergency call allowed.
I looked around; people were on their phones talking. After having bought another MTN SIM card suspecting that the other SIM could have been blocked while I didn’t use it, but no breakthrough in MTN. Lastly I asked what could be wrong with my MTN SIM card. The response was simple, ‘Only VodaCom and Cell C networks are available in this locality’. WOW, how about my airtime now? I ask myself quietly. Nobody could respond, just an offer for Telcom line alternative. Cool, I used the Telcom line and it was very cheap for me, even though I was charge twice the rate because I was calling from my room.
Thank you MTN for being ‘Not Everywhere You GO’, I saved a few Rands using the Telcom line. Each time I saw the advert for MTN on TV, guess what came to mind and how I felt? You must know the answer.